The company’s main product lacked an integrated partner ecosystem, limiting its ability to deliver added value through complementary solutions. Each customer required a customized set of features for onboarding, and the delivery team had to perform the setup from scratch every time, leading to time-consuming, repetitive processes and inefficiencies in scaling the product.
A partner-driven ecosystem of integrated solutions built for the service orchestration platform, enabling seamless feature delivery and enhanced customer value.
PRODUCT TYPE: Software-as-a-Service (SaaS)
TARGET AUDIENCE: internal delivery teams (direct), service providers (indirect)
An in-house, geographically distributed engineering team
Core team size: 15 people
Overall team line-up: project manager, scrum master, engineers, technical writers
Artifactory
Prometheus, Ansible
SDN/NFV technology
Cloud computing
Built relations with partners
Evaluated end-user demands
Performed technical evaluation of partners’ solutions
Defined partner integration roadmap
Provided technical consultation for project deployment teams
Alleviated project deployment time by 75%
Enforced product offering