To configure modems, network engineers needed specialized command-line interface training. The telecommunications provider faced tight deployment deadlines for a large volume of modems, making it impossible to hire additional staff or organize extensive training.
The lack of knowledge and standardized procedures resulted in longer installation times and suboptimal deployment KPIs, putting project timelines and operational efficiency at risk.
A portable Windows application offering a graphical interface and automated features for modem configuration, enabling faster deployments and reducing reliance on command-line expertise.
PRODUCT TYPE: Windows application
TARGET AUDIENCE: network engineers
Single outstaffed developer
C#
.NET framework
Last-mile modem CLI
Elicitated customer requirements
Defined product specifications
Defined tasks for a single developer
Performed acceptance testing
Reduced project deployment time by 85% by decreasing modem configuration time for engineers from 15 to 2 minutes
Reduced investments in staff education
Won a last-mile modems tender with a high quantity of ordered devices