A portable Windows application offering a graphical interface and automated features for modem configuration, enabling faster deployments and reducing reliance on command-line expertise.
New network service deployments were hampered by the complexity of manual equipment configuration (modems/CPE). Each installation required specialized technical expertise, increasing the risk of human error and significantly lengthening the Time-to-Market. The challenge was to create a tool capable of abstracting this technical complexity to enable fast, reliable, and standardized deployment.
Network engineers
Workflow Analysis: Identified critical and recurring parameters to create standardized configuration templates.
Technical Specifications: Authored documentation for software developers to ensure interoperability across various firmware types.
UX Optimization: Designed a step-by-step guided workflow to assist users through complex configurations.
Testing & Validation: Conducted on-site User Acceptance Testing (UAT) to ensure the tool delivered results 100% compliant with client expectations.
Radical Efficiency: achieved an 85% reduction in project deployment time; configuration time per modem dropped from 15 minutes to just 2 minutes.
Strategic Win: played a decisive role in winning a tender for "last-mile" modems, resulting in a significant large-scale device order.
Resource Optimization: drastically reduced the investment required for staff training, as the tool effectively masked initial technical complexity.
Increased Reliability: Standardized parameters across the board, eliminating manual configuration errors in the field.
Structure: single external developer
Windows application
C#
.NET framework
Last-mile modem CLI