To perform modem configuration, network engineers are required to undergo command-line interface training. The telecommunications provider wanted to deploy a high quantity of modems. The deadlines were strict, and hiring additional technical staff and organizing proper training was impossible. Lack of knowledge led to increased installation time and poor deployment KPIs.
Portable software for Windows OS that provides a graphical interface and automation capabilities for modem configuration.
PRODUCT TYPE: Windows application
TARGET AUDIENCE: network engineers
Single outstaffed developer
C#
.NET framework
Last-mile modem CLI
Elicitated customer requirements
Defined product specifications
Defined tasks for a single developer
Performed acceptance testing
Reduced project deployment time by 85% by decreasing modem configuration time for engineers from 15 to 2 minutes
Reduced investments in staff education
Won a last-mile modems tender with a high quantity of ordered devices